Shipping & Returns
Effortless beauty begins with transparency.
Processing Time
All orders are carefully checked, packed, and handed over to the carrier within 2–4 business days.
Processing time is separate from shipping time — this ensures your order is prepared with care and accuracy.
Estimated Delivery Times
USA: 7–16 business days
UK / EU / CA / AU: 7–18 business days
Rest of the world: 7–21 business days (tracking availability may vary)
During peak seasons (Nov–Dec) or promotions, delivery may take longer.
We appreciate your patience — our team will always keep you informed.
Tracking
You’ll receive a tracking link by email as soon as your order ships.
To check your order anytime, visit:
https://femmeff.store/a/tracking
Customs & Duties
Prices are displayed in USD. Import duties, taxes, and additional fees (if any) are determined by your local customs office and are the responsibility of the recipient.
We are not responsible for customs delays or import charges.
For details, please contact your local customs office.
Address Changes
Need to update your shipping address?
Please email us within 12 hours of placing your order at
📧 office.flairfemme@gmail.com
After dispatch, addresses cannot be modified.
Delivery Issues
If tracking shows no updates for more than 15 business days, contact us and we’ll investigate with the carrier.
If a parcel is marked “delivered” but not received, please check with neighbors or your local post office first — then reach out within 7 days.
Returns & Refunds
Hassle-Free Resolution Policy
Return Policy
Due to the nature of our products — personal care and hygiene devices — we do not accept physical returns or exchanges.
Instead, our team provides issue-based resolutions, such as a refund or replacement, depending on the case.
This ensures a safe and hygienic process for every customer.
Please do not send items back without authorization, as unapproved returns cannot be processed or refunded.
How to Request a Resolution
If your order arrives damaged, defective, or doesn’t meet your expectations:
- Email us at office.flairfemme@gmail.com within 30 days of delivery.
- Include your order number, a brief description, and (if possible) photos or video.
- Our team will review your case and reply within 1–2 business days.
Refund Processing
Approved refunds are issued to your original payment method within 10 business days.
Please allow additional time for your bank or payment provider to finalize processing.
Final Note
We believe beauty should feel effortless — even when it comes to customer care.
Simple, clear, and stress-free — just like self-care should be.